About this Speaker
Kim Massana is a legal technology leader with 15+ years of experience at Thomson Reuters, Innovative Interfaces, Inc, and prior to that as President of Elite. Kim improved the Customer Experience resulting in a significant increase in Customer Satisfaction and cross sell and up sell opportunities while at Thomson Reuters, Kim also grew revenue while at Innovative Interfaces by focusing on customer needs.
Kim received his M. Sc. in accounting and finance from the London School of Economics and Political Science and his M.B.A. from the ESADE Business School.